If you’re in a country or state where Starting 11 offers cash games and you're still getting a message that your location doesn't allow cash games, try the following tips:

1.      Turn your device off and back on.
2.     Clear the cache on your device (http://www.refreshyourcache.com/en/home/)
3.     Reset the location settings on your device
4.     Reset your wifi connection (if applicable)
5.     Try a different device (if possible)

Please note that Starting 11 currently offers cash games only in the U.K., Canada, Germany, 33 U.S. states and Washington D.C. Starting 11 does not currently offer cash games in the following states:

  • Alabama,
  • Arizona,
  • Delaware,
  • Hawaii,
  • Idaho,
  • Indiana,
  • Iowa,
  • Louisiana,
  • Missouri,
  • Montana,
  • Nevada,
  • New York,
  • Pennsylvania,
  • Tennessee,
  • Vermont,
  • Virginia or
  • Washington.